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TERMS OF SERVICE
Terms of Service | Urban Sole Boutique

Terms of Service

Introduction & Acceptance of Terms

Welcome to Urban Sole Boutique ("www.xiaohenssldkks.com"), your premier destination for high-quality footwear, including fashion sneakers, casual loafers, outdoor boots, and elegant dress shoes. By accessing or using our website, you agree to comply with these Terms of Service ("Terms"). If you do not agree, please refrain from using our services.

Account Responsibilities

To place orders, you may need to create an account. You are responsible for:

  • Maintaining the confidentiality of your login credentials
  • Providing accurate and current information
  • All activities under your account

We reserve the right to suspend accounts for suspicious activities or violations of these Terms.

Product Information & Order Terms

We strive for accurate product descriptions and images, but minor variations may occur due to manufacturing processes. Footwear is designed for general use, and we disclaim liability for:

  • Improper use of outdoor boots in extreme conditions
  • Individual comfort preferences for minimalist flats or comfort sneakers
  • Style suitability judgments for heeled loafers or strappy sandals

Orders are subject to stock availability. We may cancel orders for pricing errors or fraud prevention.

Payment, Shipping, Returns

Payment: We accept major credit cards and PayPal. Transactions are secured via SSL encryption.

Shipping: Delivery times vary by location. Risk of loss transfers upon delivery to the carrier.

Returns: Unworn, undamaged items may be returned within 30 days of delivery. Customers bear return shipping costs unless the return is due to our error.

Intellectual Property Rights

All website content (logos, product designs, text) is owned by Urban Sole Boutique or licensors. Unauthorized use, including reproduction of chunky sneaker designs or sandal patterns, is prohibited.

Disclaimers & Limitations of Liability

Footwear-Specific Disclaimers:

  • Outdoor boots are not guaranteed against all terrain conditions
  • Dress flats and loafers may require break-in periods
  • Active walking shoes are not medical-grade orthotics

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE EXCLUDE ALL WARRANTIES (EXPRESS OR IMPLIED) AND LIMIT LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING FROM PRODUCT USE.

Governing Law & Dispute Resolution

These Terms shall be governed by the laws of the jurisdiction where our company is registered. Disputes will first be addressed through good-faith negotiations. If unresolved, either party may pursue claims in competent courts.

Contact & Effective Date

For questions regarding these Terms, contact us at [email protected]. These Terms remain effective until updated by Urban Sole Boutique.

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